(Terms and Conditions updated 10th January 2018.)
1.1 These are the terms and conditions on which we will make available to you certain training courses.
1.2 Please read these terms carefully before you submit your application to us. These terms tell you who we are, how we will administer your application and book your place on the applicable training course, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
2.1 We are Premier Training International Limited a company registered in England and Wales. Our company registration number is 02720312 and our registered office is at Welbeck House, Ermine Business Park, Huntingdon, Cambridgeshire, United Kingdom, PE29 6XY. Our registered VAT number is GB 907 8389 83.
2.2 You can contact us by telephoning our customer service team on 0845 1 90 90 91 or by writing to us at email@example.com
2.3 If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provide to us on your application. Please make sure these details are complete and accurate.
2.4 “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
3.1 You are responsible for ensuring that all the information in your application is complete and accurate. If your chosen course requires you to have a particular qualification, you will need to provide evidence of that qualification with your application. Please print your name clearly on the application. Your name will appear as detailed on your application on your training course completion certificate. A fee of £20 will be charged should you wish to amend or re-print your certificate.
3.2 We will only accept your application upon payment of the applicable deposit or payment of the full course price, as appropriate. We will advise you of the amount payable over the telephone.
3.3 If you are under 18 your application will need to be submitted along with the Guarantor Document duly completed by your parent or guardian. The Guarantor Document form can be found here.
3.4 Subject to your compliance with clause 3.1 and clause 3.2 (and clause 3.3, if applicable) our acceptance of your application will take place when we email you to accept it, at which point a contract will come into existence between you and us.
3.5 If we are unable to accept your application, we will inform you of this in writing. This might be because your chosen course is fully subscribed, you have not complied with clause 3.1 and clause 3.2, or because we have identified an error in the price or description of the training course.
4.1 The price of the training course (which includes VAT) will be the price as told to you over the telephone and as set out in the email confirming acceptance of your application.
4.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between the date we accept your application and the date payment is due for the training course, we will adjust the rate of VAT that you pay, unless you have already paid for the training course in full before the change in the rate of VAT takes effect.
4.3 It is possible that some of the training courses may be incorrectly priced. Where the training courses correct price is less than our stated price on the date we accept your application, we will charge the lower amount. If the product’s correct price on the date we accept your application is higher than the price stated to you, we will contact you for your instructions before we accept your order.
4.4 Please note that the price of the training courses may fluctuate due to the availability and demand for the training course so other students may pay more or less than the price you pay. Government funding is available on some courses for specific customers and may also affect the price some customers pay for the course.
4.5 From time to time we may offer promotional gifts for bookings onto our training courses. Such gifts or promotional offers will be subject to compliance with the offer terms and will be subject to availability. The gifts or promotional offers may not be available to all students booking onto our training course.
4.6 We accept payment with a variety of debit and credit cards including Visa, Mastercard, Delta and Maestro. Alternatively we accept a direct bank payment. In order to make payment please select one of the following:
4.7 Upon submission of our application you will be required to either:
4.7.1 Make an advance payment, as advised to you over the telephone, of the price of the training course (“the Deposit”). The balance of the price of the training course is due within 28 days of the start date of the training course; or
4.7.2 pay the price for the training course in full; or
4.7.3 you may be offered and choose the option to take an instalment plan over 11, 12 or 24 months with variable levels for advance payment as a deposit to spread the cost of your course fees. For this payment option, a credit check is required and you will be required to electronically sign a Fixed-Sum Loan Agreement and also sign a Direct Debit Mandate for payment before your course application is accepted.
4.8 The Deposit is non refundable unless you change your mind and cancel the contact during the cooling off period as set out in clause 8 or if you terminate in accordance with clause 9.
4.9 If you do not make any payment to us by the due date we may:
4.9.1 Charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of HSBC Plc from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount; and/or
4.9.2 Suspend access to online accounts, learning resources and treat our contract as being terminated and we may offer the place on the training course to another student.
5.1 We understand that occasionally, due to unforeseen medical circumstances, you may need to change your course booking. In these cases every effort will be made to accommodate the change, although you must be aware that a change may not always be possible.
5.2 To request a change to your course booking please contact us by email to firstname.lastname@example.org or by letter to Customer Services at the address set out in clause 2.1, providing details of your request and enclosing a copy of the certificate or letter from your Doctor confirming your inability to undertake the course on the booked date as soon as reasonably possible before the commencement of the course.
5.3 If it is possible to accommodate your request we will let you know about any changes to the price of the training course, and anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
5.4 We reserve the right to charge the following administration fees on any change to a course booking:
5.5 You acknowledge that all course bookings are subject to availability and we will use our reasonable endeavours to accommodate your change request but this may not be possible in all circumstances.
5.6 Please note that course bookings for module training courses are for the course as a whole and not for individual modules and, as such, will be treated as a single course. You cannot make a change to individual modules of a training course.
6.1 We may make changes to the training course or these terms:
6.1.1 To reflect changes in relevant laws and regulatory requirements; and
6.1.2 To implement minor technical adjustments and improvements.
7.1 During the order process we will let you know the date the training course will commence.
7.2 Please note, day one of your course is mandatory. Premier Global NASM also strongly advise you to attend every face to face workshop day of your course. Due to the intense nature of the timetable, important theory and practical activities take place on each attendance day. Missing sessions may result in you finding it difficult to complete worksheets, theory exams or practical assessments. This may result in you not being in a position to successfully pass the qualification or in certain circumstances you may be removed from the course. If you are removed from the course due to non-attendance you will still be liable to pay for the course in full.
7.3 We are not responsible for delays outside our control. If the training course is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any sums paid where you have not commenced the training course.
7.4 UK residents must bring a valid passport or photographic driving licence to confirm their identity to the first day of their course. Non-UK residents must bring a valid passport only. For non-UK residents, a driving licence will not be accepted. No other forms of identification will be accepted. If you are not able to show a valid form of ID, you will not be able to start your course but will see be liable for the payment of your full course fees.
7.5 We may need certain information from you in relation to the training course. If so, this will have been told to you over the telephone. We will contact you in writing to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 10.2 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for not supplying the training course if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
7.6 We will provide you with access to online learning resources. Following acceptance of your application, it is your responsibility to keep confidential your user name and password for these resources.
7.7 The training course is delivered in English. It is your responsibility to have the required competency in English to complete the course.
7.8 You acknowledge that we will charge you an administration charge of £25 to £50 if you fail to attend a multiple choice course exam.
7.9 You acknowledge that we will charge you administration charge of £100 to £150 if you fail to attend an assessment day.
8.1 Under the Consumer Contracts Regulations 2013 you have 14 days after the day we email you to confirm we accept your application to change your mind about attending the training course.
8.2 However, once you have attended the first day of the training course you cannot change your mind, even if the 14 day period is still running.
8.3 To end the contract with us, please let us know by doing one of the following:
8.3.1 Phone or email. Call customer services on 0845 1 90 90 91 or email us at email@example.com
8.3.2 Online. Complete the form on our website.
8.3.3 By post. Complete the form included in our brochure (also available online to print off at www.premierglobal.co.uk and post it to us at the address on the form. Or simply write to us at Premier Training International Limited, Welbeck House, Ermine Business Park, Huntingdon, Cambridgeshire, PE29 6XY including details of your course booking and your name and address.
8.4 We will refund you for any sums due to you, by the method you used for payment.
8.5 We will make any refunds due within 14 days of your telling us you have changed your mind.
8.6 If you cancel your course booking after the 14 day period has lapsed we will deduct or charge you the full course fee as a result of your breaking the contract.
9.1 If you are ending a contract for a reason set out at 9.1.1 to 9.1.2 below the contract will end immediately and we will refund you in full for the training course. The reasons are:
9.1.1 there is a risk that the date of training course may be significantly delayed because of events outside our control;
9.1.2 you have a legal right to end the contract because we have breached these terms.
10.1 We may end the contract if you break it. We may end the contract at any time by writing to you if:
10.1.1 you do not make any payment to us when it is due and you still do not make payment within 5 days of us reminding you that payment is due; or
10.1.2 you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to accept your application or provide the training course, for example, you do not provide us with the completed application form, or evidence of your qualifications;
10.1.3 the information provided in your application is incorrect or misleading or we discover that you do not meet the course requirements.
10.2 If we end the contract in the situations set out in clause 10.1 we will deduct or charge you the full course fee as a result of your breaking the contract.
10.3 We may withdraw the training course. We may write to you to let you know that we are going to stop providing the training course. We will let you know as soon as practicable in advance of our stopping the training course and will refund any sums you have paid in advance for the training course.
11.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
11.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the training course.
11.3 We are not liable for business losses.
12.1 How we will use your personal information. We will use the personal information you provide to us:
12.1.1 to supply the training course to you;
12.1.2 to process your payment for the products; and
12.1.3 if you agreed to this during the order process, to give you information about similar training course that we provide, but you may stop receiving this at any time by contacting us.
12.3 You acknowledge and agree if you have opted to book onto the Hatton Academy Boxing instructor course, that we may pass your personal contact details to ‘The Hatton Academy’ and its subsidiaries in order to be contacted with regarding the delivery of your course.
12.4 Where you have opted to pay for the course via our instalment option you acknowledge and agree that we may pass your details to credit reference agencies and make a credit reference agency search to determine your suitability and ability to pay by instalment.
12.5 We will only give your personal information to other third parties where the law either requires or allows us to do so.
13.1 “Premier Training International”, “Premier Training” “NASM” and “Premier Global NASM” are registered trademarks. You do not have any right to use these marks unless we specifically consent to you doing so.
13.2 All written materials supplied by us to you shall belong to us until payment in full has been received.
13.3 If we provide you access to any online subscription materials, you acknowledge that such access is granted to you solely as a licensee. This licence will terminate on completion of your course or cancellation, whichever is the earlier.
13.4 All course materials and any online subscriptions are provided solely for your personal use in connection with your course. You may not copy, reproduce or modify any such materials, nor permit any third party access to them.
14.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
14.2 You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
14.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms.
14.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
14.5 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
14.6 These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
14.7 Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact the alternative dispute resolution provider we use. We will provide you with details of the provider during the complaints process.
By signing this Agreement you confirm that you are not aware of any prior or current medical condition which would prevent you from completing the course.
(NASM Terms and Conditions updated 13th July 2017.)
These terms and conditions set out the basis upon which Premier Training International Limited, a company registered in England and Wales with Company number, 02720312 whose registered office is at Welbeck House, Ermine Business Park, Huntingdon, Cambridgeshire, United Kingdom, PE29 6XY (“Premier”), agrees to provide the National Academy of Sports Medicine (“NASM”) NASM Certified Personal Trainer (“NASM-CPT”) and NASM Advanced Specialisation courses (the “Courses”) to you.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE YOU PURCHASE ANY OF THE COURSES FROM US AND CHECK THAT THEY DO NOT CONTAIN ANYTHING WHICH YOU ARE NOT WILLING TO AGREE TO. THESE TERMS AND CONDITIONS FORM A LEGAL AGREEMENT BETWEEN YOU AND PREMIER, AND GOVERN THE BASIS UPON WHICH THE COURSES ARE PROVIDED TO YOU. BY ORDERING ANY OF THE COURSES FROM PREMIER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
YOUR ATTENTION IS PARTICULARLY DRAWN TO CLAUSES 1 (THE COURSES), 2 (USE AND TRANSFER OF YOUR PERSONAL DATA), 7 (RIGHT TO CANCEL) AND 10 (LIMITATION OF LIABILITY) OF THESE TERMS AND CONDITIONS.
Premier’s Customer Service Team
If you don’t understand any part of these terms and conditions and want to talk to Premier about it, or if you require further details, please contact Premier’s Customer Service Team by:
The Courses are scientifically based learning programmes for personal trainers. Candidates who successfully complete the Courses are awarded certification credentials that are widely recognised in the U.S. and other countries. There are three courses: NASM’s Certified Personal Trainer (“NASM-CPT”); Performance Enhancement Specialization (“PES”) and Corrective Exercise Specialisation (“CES”) (the PES and CES together are referred to as “Advanced Specializations”). NASM-CPT is accredited by the National Commission for Certifying Agencies (“NCCA)”, the leading accreditor for personal trainer programs in the U.S, and includes psychometrically designed examination. The Courses, however, are not recognised by the Registry of Exercise Professionals (“REP”), which is the oversight body for accrediting training programs in the U.K. Premier recommend the Courses to personal trainers that have been qualified in the U.K. as an opportunity to explore further the science behind exercise and developing exercise programmes and to obtain certification credentials that lead the industry outside of the U.K.
The Courses are delivered directly through Premier’s website https://www.premierglobal.co.uk/ through a portal that gives you direct access to the Courses which are delivered from NASM’s website https://nasm.org/. This website is owned and operated by NASM, which is located at 1750 E. Northrop Blvd., Suite 200, Chandler, AZ, 85286, USA. NASM is a division of the Assessment Technologies Institute, LLC, a company registered in the United States of America with registration number 43-1948115 and whose registered office is at 11161 Overbrook Road, Leawood, KS, 66211 USA.
Premier is authorised to sell and deliver access to the Courses to you under licence and is responsible for all aspects of the administration and delivery of the Courses to you, including any issues you may have. If you have any queries in respect of the Courses and their delivery or a dispute, please contact Premier’s Customer Service Team (details above).
The data that Premier and/or NASM collect from you or you provide as part of the Courses may be transferred to and stored in the U.S. NASM uses systems and data storage operating in the U.S. NASM and/or Premier and its partners need to use and store your data in order to provide the Courses and related material to you. In providing any data to Premier in respect to the Courses, you agree to the transfer of your data to NASM and its partners and as required back to Premier, and the processing and storage of your data by Premier, NASM and its partners, as described below, in order to provide the Courses to you in accordance with these terms and conditions. Please note that any financial account or credit data you provide to Premier will not be shared with NASM or transferred to the U.S.
Collection, storage and use of data
Your Contact Data: NASM and/or Premier will collect and may use personally identifiable information including, but not limited to, the following: name, address, phone number, fax number, email address, employer, title, user ID and password, and IP address. NASM and/or Premier use the information you provide during registration to provide the highest quality of service to our customers, candidates and certified professionals and so that we can contact you, provide materials to you upon your request, register you, send relevant messages via e-mail or postal mail, support certification verification, or for any other purpose identified in these terms and conditions or when personal information is collected. NASM and/or Premier may also contact you via surveys to conduct research about your opinion of current products and services or of potential new services that may be offered. Please note that NASM and its partners will not receive, store or use financial account information that you may provide to Premier.
Your Learning Data: You understand and agree that, in the course of your use of NASM Courses, your answers and responses to activities and grades and scores of quizzes within the Courses will be recorded, along with your personal learning behaviours and various metrics related to your learning of particular subject matters made available through NASM Courses (“Your Learning Data”). You understand and agree that NASM and/or Premier, through NASM Courses, will collect, maintain, process, have access to, and use Your Learning Data to (i) confirm your identity to ensure only authorised users are accessing NASM Courses and for general security of the NASM Courses, (ii) provide technical support to you on NASM Courses, and (iii) generate reports and analytics.
Please note that NASM is required by its accreditor to provide the public with a means to verify the certification status of those to whom NASM has issued a certification and thus the following information is not “Your Learning Data”: (1) that you have sat for an NASM certification exam; (2) that you passed your exam and have been issued a certification; (3) your certification number; (4) the date of issuance and expiration of your certification; and (5) your certification status (whether your certification is current, you have allowed your certification to lapse or if your certification has been revoked). This information will be made public through the certification verification function available on the NASM website.
General NASM Courses Data: You also understand and agree that, through NASM Courses and the use of other third party software, NASM may collect diagnostic, technical, and general usage information of NASM Courses that is gathered, de-identified, and made anonymous, to (i) facilitate support and software development, and improve NASM Courses, (ii) verify compliance with license terms, (iii) monitor, record and report information about user activity and engagement of NASM Courses with the NASM Courses sites and modules, (iv) collect information around device use, NASM Courses site volume and load, and user results in connection with certain NASM Courses features or material (“General NASM Courses Data”).
Aggregate Metrics: Your Learning Data and General NASM Courses Data may also be used in the aggregate, anonymous, and de-identified by NASM for benchmarking analytics and general metrics. You understand and agree that NASM may share various types of aggregated and anonymous, de-identified data described above with third parties, provided however, in no event will NASM share any personally identifiable information about you with any third party without your express consent to such disclosure.
Instalment Plan Credit Checks: In opting for an instalment plan option (see below) you acknowledge and agree that Premier may pass your details to credit reference agencies and make a credit reference agency searches to determine your suitability and ability to pay by instalment. As noted above, Premier will not share any financial account or credit information about you with NASM.
By purchasing any of the Courses with Premier you are legally bound to these terms and conditions.
Ordering Goods From Us
You may place an order with us for the Courses by registering for an account with Premier (see details below) and completing the Premier online ordering process or by telephoning Premier’s Customer Service Team. When ordering online, please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so by contacting Premier’s Customer Service Team.
When you place your order whether by phone or online, we will acknowledge it by email or over the phone. This acknowledgement does not, however, mean that your order has been accepted.
Premier may contact you following your order to say that Premier do not accept your order. This is typically for the following reasons:
We will only accept your order when we email or write to you to confirm this. At this point:
It is important when you order any of the Courses from Premier that you ensure you satisfy all specified eligibility criteria before ordering and starting the Courses.
In order to sit for a certification examination:
Candidate Handbook: In addition to these terms and conditions, candidates for the Courses are subject to the policies and procedures set out in the Candidate Handbook. Before proceeding with any NASM CPT products, you should review the Candidate Handbook.
In the Candidate Handbook, you will find essential information about policies and procedures for Course candidates and Certified Professionals, registering for the NASM-CPT examination, special programmes offered to CPT candidates such as continuing education and recertification requirements for CPT Certified Professionals, and other terms and conditions. All candidates and Certified Professionals are required to review the Candidate Handbook prior to examination and recertification.
The Candidate Handbook is intended for users in the U.S and therefore parts of the Candidate Handbook are not relevant to you as a U.K consumer of these Courses.
The following sections of the Candidate Handbook are not applicable to you:
The following sections of the Candidate Handbook are superseded by these terms and conditions:
Contact information provided in the Candidate Handbook is intended for U.S. based Candidates and Certified Professionals. Please use the following contact information instead:
In creating an account with Premier (“Premier Account”), you will be required to provide certain information and be provided with a username. Through your Premier Account you will be able to purchase the Courses. Upon acceptance of your Order by Premier, you will be provided with a unique access code and instructions to access the Courses. In order to access the Courses you will need to create an account through NASM.org (“NASM Account”) to activate your unique access code. You will then be given access to the Courses. All steps are required to be completed for you to be given access to the Courses.
When creating your Premier Account and your NASM Account (together the “Accounts”), you agree to:
Please note that when you initiate the NASM-CPT course, you will be presented with an embedded set of terms and conditions that are not applicable to you. Only these terms and conditions are applicable to your use of the NASM Courses. You will also be required to complete attestations, including one concerning the embedded terms and conditions. It is necessary to answer this attestation in the affirmative in order to move forward in the program. You will not be legally bound by that attestation.
Purchases made under your Accounts are non-transferable.
Along with creating your Accounts, you will be required to separately register for an examination date. Details of how to register for an examination date are provided above under the heading ‘Registering for an Exam’.
Premier recommends that examination candidates register for their exam at least sixty (60) days prior to an anticipated examination date to better be able to select his/her preferred date and to allow time for receipt of materials and self-study. All examination registrations, including registrations from bulk purchases, are non-transferable.
NASM-CPT: the CPT exam must be completed within 180 days of the date you activate your access code for the Courses. If you do not take your exam within the 180 day period or you fail to successfully pass your exam, you may purchase a retest. For more details regarding retest eligibility and fees please contact Premier’s Customer Service Team.
NASM-CPT certifications must be renewed every two years. Please refer to the Candidate Handbook for information concerning recertification and continuing education requirements.
NASM Advanced Specialisations
The advanced specialisations are the Performance Enhancement Specialisation (“PES”) and the Corrective Exercise Specialisation (“CES”). NASM offers other specialisations through continuing education and other advanced courses may be available from time to time for you to purchase. The same terms will apply in respect of these courses.
The Advanced Specialisation exams must be completed within one year (365 days) of the date you activate your access code. If you do not take your test within the one year period or you fail to successfully pass your exam, you may purchase a retest. For more details regarding retest eligibility and fees please contact Premier’s Customer Service Team.
Advanced Specialisations credentials do not expire and do not require renewal.
Please note that any discount, offers and/or promotions you may see on NASM’s U.S. website are not applicable to purchases made through Premier. These are targeted and only for the purposes of U.S candidates.
Premier accepts all major credit cards and debit cards except American Express. Premier do not accept cash.
Premier will do all that it reasonably can to ensure that all of the information you give Premier when paying for the Course is secure by using an encrypted secure payment mechanism. However, in the absence of negligence by Premier, it will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give to Premier.
Your credit card or debit card will only be charged when you complete your order unless you have selected the payment by instalment option below which is available.
All payments by credit card or debit card may need to be authorised by the relevant card issuer before payment can be accepted.
The price of the Course:
(a) is set out on Premier’s website or available on request;
(b) is in pounds sterling (£)(GBP); and
(c) includes VAT at the applicable rate.
Premier has the right to reject any order and/or limit quantities on any order, for any reason at its sole discretion.
Payments by Instalment Plans: Instalment options are only available for the NASM-CPT course and you will be required to enter into an FCA regulated agreement which will record the terms of the instalment plan. Instalment plans may vary but Premier typically charge an upfront deposit based on a percentage of the overall price of the course and the length may range between 12 and 24 months.
Instalment plan options will be subject to you being eligible for credit and where you have opted to pay for a NASM-CPT course via our instalment plan option you acknowledge and agree that we may pass your details to credit reference agencies and make a credit reference agency search to determine your suitability and ability to pay by instalment.
In order to enter into and maintain an instalment plan, a valid form of payment must be provided to Premier, and should the payment form subsequently be cancelled, you must immediately provide another valid form of payment to Premier. Cancellation of the payment form does not excuse or release you from your obligations and non-payment will be subject to our ‘late payments’ section below. Please contact Premier’s Customer Service Team for further details.
Fitness and Education Partnerships: Please also contact Premier’s Customer Service Team to discuss the customised packages that are available for educational institutions and health clubs that meet certain criteria. Pricing is based on volume and level of commitment and plans will vary.
Late Payments: where payments are made by agreed instalments and those instalments have not been paid on the due date or if payment for any of the Courses have not been made by the payment date, we reserve the right to withhold the release of examination results and/or delay the marking of the Courses undertaken until outstanding sums are paid. Premier reserve the right to suspend access to your online Accounts and/or treat the Courses ordered as being cancelled and offer the place to another person. No refund of any fees paid for the Courses will be made. We also reserve the right to charge interest on late payments at a rate of 4% above the base rate from time to time of HSBC Bank (or other UK clearing bank) as may be notified to you accruing on a daily basis until payment is made.
You have the right to cancel the contract under these terms and conditions within 14 days of the date the contract is formed pursuant to clause 3 above, without giving any reason; or if earlier up until the date you first access the Courses.
To exercise the right to cancel, you must inform Premier of your decision to cancel the contract by a clear statement in writing (e.g. a letter sent by post or email). You can use the model cancellation form set out below, but it is not obligatory:
To: Premier International Training Limited
Ermine Business Park
United Kingdom, PE29 6XY
I [*] hereby give notice that I cancel my contract of sale of the following Course:
Name of consumer:
Address of consumer:
Signature of consumer (only if this form is notified on paper),
[*] Delete as appropriate
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Refund and Alteration Policy
If you exercise your right to cancel within 14 days of the date of the contract being formed and you have not accessed the Courses you ordered during that period you will receive a full refund of the price you paid when booking.
If you decide to cancel after 14 days of the date of the contract being formed or you have accessed any of the materials for the Courses during the 14 days cancellation period you will not be entitled to any refund.
If you decide to cancel after the 14 day cancellation period you will not be entitled to a refund.
We understand that occasionally, due to unforeseen circumstances, applicants may need to alter their arrangements. In these cases every effort will be made to accommodate the change, although please be aware that it may not always be possible. Please contact the Premier’s Customer Service Team for more information.
Any alterations to Courses are at Premier’s discretion and may be subject to an administration fee. Please contact Premier’s Customer Service Team for more information.
In cases where a refund is due, this will be returned to you (at Premier’s election) either by cheque or direct refund on to the credit/debit card used as the original method of payment. Any administration fee applicable will be deducted from the amount refunded. We will process any refund due to you as soon as possible, and, in any case within 14 days of the day on which you gave Premier notice of your cancellation.
Premier shall not be in breach of these terms and conditions, nor liable for any failure or delay in performance of its obligation under these terms to the extent that such delay or non-performance is due to circumstances beyond Premier’s reasonable control.
If you have any concerns about your ability to access the Courses or take the exams due to any medical reason or disability please contact Premier’s Customer Service Team who may in certain circumstances be able to assist in making reasonable adjustments where possible.
Except for any legal responsibility that Premier cannot exclude in law (such as for death or personal injury), Premier is not legally responsible for:
(a) losses that were not foreseeable to you and Premier when the contract was formed;
(b) losses that were not caused by any breach on the part of Premier or NASM;
(c) business losses;
(d) losses to non-consumers;
(e) loss of data;
(f) loss that result from any errors or omissions in any materials provided as part of the Courses
Unless in exceptional circumstances or as require by law, Premier’s total liability to you for all liabilities shall not exceed the amount you have paid for the Courses.
Except as permitted by these terms and conditions and any opt-in elections you have made, no Premier or NASM employees, committees or panels shall divulge confidential information about you without your express written consent, except as required by law.
Confidential information consists of your order, your raw certification examination scores, your phone number(s), your email address(es), your residential address(es) and your financial and credit information.
The Courses made available to you by Premier are licensed, and not sold, to you, subject to these terms and conditions. Your licence to use the Courses is subject to your prior acceptance of these terms and conditions including any updates or enhancements thereto. You are not authorised to assign or transfer this licence or your access code, username, or password to any other person or entity. Other than the rights granted to you in these terms and conditions, Premier grants you no other rights. You agree not to copy, modify, rent, lease, loan, sublicence, sell, distribute, disassemble, decompile, reverse engineer, or create any derivative works or translations of or based on the Courses or access and services provided to you by Premier or NASM as part of the Courses (except as and only to the extent that the foregoing restrictions is not permitted under applicable law).
You agree to use the Courses only as permitted under these terms and conditions. If Premier reasonably suspects that you have violated these terms and conditions, or if you have not paid the fees that are due and payable by you to Premier, then, without notice to you, Premier may terminate its contract with you, the licence, and your Accounts with immediate effect and deny you further access to Premier’s and NASM’s products and services.
Upon termination of this licence, you shall cease all use of Premier’s and NASM’s products and services and remain liable for paying all amounts that may be due and payable by you to Premier. Premier reserves the right to modify, suspend, remove, or disable access to the Courses or your Accounts at any time without notice and in no event will Premier be liable for making any such changes.
You understand and agree that the Courses consists of intellectual property and proprietary material that is owned by or licensed to Premier or its affiliates, or its licensors and is protected under intellectual property laws in the United States, Great Britain and other countries, which includes, but is not limited to, copyright. All rights not expressly granted to you under these terms and conditions are reserved by Premier, NASM, their parent companies and licensors. Premier or NASM names and acronyms, their trademarks, service marks, graphics, and logos used in connection with the Courses, are trademarks or registered trademarks of Premier or NASM (together, “Marks”). NASM® is registered in the United States, Great Britain and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with the Courses may be the trademarks of their respective owners. Premier, NASM, their parent companies and their licensors do not grant to you any right or licence in connection with any of the foregoing trademarks, service marks, graphics, or logos. You may not use the Marks without the prior written approval of Premier or NASM.
You agree to abide by all copyright notices and restrictions contained on this or any website of Premier or NASM, on the Courses and in accordance with these terms and conditions. You may not copy, distribute, enter into a database, display, perform, create derivative works, translate, or transmit any content contained in the Courses except that you may download one copy of any materials for the Courses accessible online so long as you comply with these terms and conditions. The Courses are provided for your own personal, non-commercial use. You may not alter the text or remove any trademark or other notice displayed on the Courses or the materials provided for the Courses. All rights in the Courses and the materials for the Courses are reserved.
The Courses are not provided for redistribution or resale under these terms and conditions.
Compliance with Laws
You agree to comply with all applicable English law, in your use of and access to the Courses. You will not use the Courses in any way that is prohibited by the laws of England and Wales.
Use of Links
Premier or NASM may include material from third parties or include links to third party websites in its products and services or as part of the Courses. Such material is provided as a convenience to you and Premier and NASM assumes no liability or responsibility for such third party materials or websites. Please note that these third party websites may have privacy policies that differ from those of Premier and Premier encourages you to carefully read those polices and terms and conditions. Premier’s ’Use and Transfer of Your Personal Data’ section, at section 2 of these terms and conditions, applies only to information collected by Premier or NASM.
YOU EXPRESSLY AGREE THAT your use of, or your inability to use, Premier’s or NASM’s website or the Courses is at your sole risk. Premier and NASM do not warrant for the accuracy or completeness of any information, text, graphic, links or other items contained within the Courses or the materials for the Courses or for any errors, omissions, or any outcomes related to your use of Premier’s and NASM’s website or the Courses. Premier and NASM take precautions to protect themselves against, but makes no warranties respecting, any harm that may be caused by the transmission of a computer virus, worm or other system or network infection or attack. Premier and NASM do not guarantee that your use of the Premier or NASM website or the Courses will be error-free or uninterrupted.
Disclaimer: No Provision of Professional Advice; No Guarantee
Premier, NASM, its licensors and contributors are not engaged in rendering medical, legal or other professional advice of services and the content of the Courses or its websites and materials are not intended to take the place of such advice. If such advice or other expert assistance is required, the service of a competent professional should be sought. Please consult an appropriate professional before using any of the information, services, products or other resources provided to you as part of the Courses, you may find in the content of the Courses or Premier’s website and materials, or other resources mentioned or made accessible through the Premier’s websites.
Premier does not endorse, sponsor or guarantee any of the information of others, including advertisers, providers or partners, that may be accessible or made available on its websites or in its marketing materials or is otherwise part of the Courses.
By using Premier’s or NASM’s website and accessing the Courses you agree that you will indemnify and hold Premier and NASM and its licensors and suppliers harmless in connection with any claim arising out of your breach of these terms and conditions by you, your use the Courses, or any action taken by Premier to protect its intellectual property, including, but not limited to, suspension or termination of your access to the Courses and/or Premier’s or NASM’s website.
Premier reserves the right to update and modify these terms and conditions without advance notice to you and such changes will be effective immediately when posted on this website and will govern your continued use of the website and the Courses.
Premier reserves the right to disable access to it’s the Courses and its website temporarily, until all late payments and fees have been made, and permanently for default on payment obligations. The access period described here will not be extended to make up any time lost due to a period of disabled access.
Premier will try to resolve any disputes with you quickly and efficiently.
If you are unhappy with:
(a) the Courses;
(b) Premier’s service to you; or
(c) any other matter;
please contact Premier as soon as possible.
If you and Premier cannot resolve a dispute using Premier’s internal complaint handling procedure, Premier will:
(a) let you know that it cannot settle the dispute with you; and
(b) give you certain information required by law about suitable alternative dispute resolution (ADR) providers.
If you want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to any dispute arising out of these terms and conditions. These terms and conditions will at all times be governed by the laws of England and Wales.
These terms and conditions and any documents referred to in them are the entire and exclusive agreement between Premier and you regarding your use of Premier’s website and the Courses and replaces any prior agreements between you and Premier regarding the subject matter herein.
If any part of this agreement is determined to be invalid or unenforceable, the remaining portions shall remain in full force and effect.
Premier’s failure to enforce any right under these terms and conditions will not constitute a waiver of such right or of any other right under these terms and conditions.
Premier is not responsible for failing to fulfil its obligations hereunder for reasons that are outside of Premier’s control.
These terms and conditions, and the licence rights granted herein, are not assignable by you and any attempt to do so is of no force and effect.
Premier reserves the right to take steps it believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of these terms and conditions. You agree that Premier has the right, without liability to you, to disclose any registration data and/or account information to law enforcement authorities, government officials, and/or a third parts Premier believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of these terms and condition (including but not limited to Premier’s right to cooperate with any legal process relating to your use of the Premier’s website or the Courses, and/or a third-party claim that your use of the website or the Courses is unlawful and/or infringes such third party’s rights).