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Terms and Conditions
These terms and conditions set out the basis upon which Premier Training International Limited, a company registered in England and Wales with Company number, 02720312 whose registered office is at Welbeck House, Ermine Business Park, Huntingdon, Cambridgeshire, United Kingdom, PE29 6XY (“Premier”), along with its partner National Academy of Sports Medicine (“NASM”), (together, “Premier Global/NASM”), agree to provide certain training courses (the “Courses”) to you.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE YOU PURCHASE ANY OF THE COURSES FROM US AND CHECK THAT THEY DO NOT CONTAIN ANYTHING WHICH YOU ARE NOT WILLING TO AGREE TO. THESE TERMS AND CONDITIONS FORM A LEGAL AGREEMENT BETWEEN YOU AND PREMIER, AND GOVERN THE BASIS UPON WHICH THE COURSES ARE PROVIDED TO YOU. BY ORDERING ANY OF THE COURSES FROM PREMIER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
YOUR ATTENTION IS PARTICULARLY DRAWN TO CLAUSES 1 (THE COURSES), 2 (USE AND TRANSFER OF YOUR PERSONAL DATA), 7 (RIGHT TO CANCEL) AND 10 (LIMITATION OF LIABILITY) OF THESE TERMS AND CONDITIONS.
Premier Global/NASM’s Customer Service Team
If you don’t understand any part of these terms and conditions and want to talk to us about it, or if you require further details, please contact Premier Global/NASM’s Customer Service Team by:
Please note, we may record calls for training purposes. If we need to contact you, we will do so by telephone or by writing, which included email, using the contact information you provide to us. Please make sure that these details are complete and accurate.
Our registered VAT number is GB 907 8389 83.
The Courses are divided into two types: those delivered online, through webinars or a combination of online and webinars (the “Online Courses”) and those that are delivered in a classroom environment or as live workshops (the “In -Person Courses”).
1.1 Online Courses
The Online Courses are scientifically based learning programmes for personal trainers. Candidates who successfully complete the Online Courses are awarded either diplomas or certification credentials that are widely recognised in the UK, US and other countries. The Online Courses were developed by or jointly with NASM. All of the Online Courses are recognised by the Chartered institute for the management of Sport and Physical Activity (“CIMSPA”) and are endorsed by Active IQ, one of the U.K.’s leading awarding bodies in the Active Leisure Sector.
The Online Courses are delivered directly through NASM/AFAA’s Learning Management System that gives you direct access to the Online Courses through NASM’s website https://nasm.org/. This website is owned and operated by NASM, which is located at 1750 E. Northrop Blvd., Suite 200, Chandler, AZ, 85286, USA. NASM is a division of the Assessment Technologies Institute, LLC, a company registered in the United States of America with registration number 43-1948115 and whose registered office is at 11161 Overbrook Road, Leawood, KS, 66211 USA.
Premier is authorised to sell and deliver access to the Online Courses to you under licence and is responsible for all aspects of the administration and delivery of the Online Courses to you, including any issues you may have. If you have any queries in respect of the Online Courses and their delivery or a dispute, please contact Premier’s Customer Service Team (details above).
1.2 In-Person Courses
For a limited time, students can enrol in an in-person, classroom based, version of the Level 2 Certificate in Fitness Instructing and Level 3 Certificate in Personal Trainer Qualifications courses. All of the In-Person Courses are recognised by the Chartered institute for the management of Sport and Physical Activity (“CIMSPA”) and are endorsed by Active IQ, one of the U.K.’s leading awarding bodies in the Active Leisure Sector.
The data that Premier and/or NASM collect from you or you provide as part of the Courses may be transferred to and stored in the U.S. NASM uses systems and data storage operating in the U.S. NASM and/or Premier and its partners need to use and store your data in order to provide the Courses and related material to you. In providing any data to Premier in respect to the Courses, you agree to the transfer of your data to NASM and its partners and as required back to Premier, and the processing and storage of your data by Premier, NASM and its partners, as described below, in order to provide the Courses to you in accordance with these terms and conditions. Please note that any financial account or credit data you provide to Premier will not be shared with NASM or transferred to the U.S.
Collection, Storage and Use of Data
Your Contact Data: Premier Global/NASM will collect and may use personally identifiable information including, but not limited to, the following: name, address, phone number, fax number, email address, employer, title, user ID and password, and IP address. Premier Global/NASM uses the information you provide during registration to provide the highest quality of service to you and so that we can contact you, provide materials to you upon your request, register you, send relevant messages via e-mail or postal mail, support credential verification, or for any other purpose identified in these terms and conditions or when personal information is collected. Premier Global/NASM may also contact you via surveys to conduct research about your opinion of current products and services or of potential new services that may be offered. Please note that NASM and its partners will not receive, store or use financial account information that you may provide to Premier.
Your Learning Data: You understand and agree that, in the course of your use of the Courses, your answers and responses to activities and your grades or scores within the Courses will be recorded, along with your personal learning behaviours and various metrics related to your learning of particular subject matters made available through the Courses (“Your Learning Data”). You understand and agree that Premier Global/NASM, through the Courses, will collect, maintain, process, have access to, and use Your Learning Data to (i) confirm your identity to ensure only authorised users are accessing the Courses and for general security of the Courses, (ii) provide technical support to you on the Courses, and (iii) generate reports and analytics.
General Data: You also understand and agree that, through the Online Courses and the use of other third party software, Premier Global/NASM may collect diagnostic, technical, and general usage information of the Online Courses that is gathered, de-identified, and made anonymous, to (i) facilitate support and software development, and improve Online Courses, (ii) verify compliance with license terms, (iii) monitor, record and report information about user activity and engagement with the Online Courses, sites and modules, (iv) collect information around device use, the Online Courses site volume and load, and user results in connection with certain features or materials within the Online Courses (“General Data”).
Aggregate Metrics: Your Learning Data and General Data also may be used in the aggregate, or be anonymized or de-identified by Premier Global/NASM for benchmarking analytics and general metrics. You understand and agree that Premier Global/NASM may share various types of aggregated and anonymous, de-identified data described above with third parties, provided however, in no event will Premier Global/NASM share any personally identifiable information about you with any third party that is not affiliated with or under contract with Premier Global/NASM or its parent companies without your express consent to such disclosure.
Instalment Plan; Credit Checks: In opting for an instalment plan option (see below) you acknowledge and agree that Premier may pass your details to credit reference agencies and allows a credit reference agency to perform searches to determine your suitability and ability to pay by instalment. As noted above, Premier will not share any financial account or credit information about you with NASM.
3.1 Online Courses
Ordering Products From Premier Global/NASM
You may place an order with us for the Online Courses by registering for an account with Premier (see details below) and completing the Premier online ordering process or by telephoning Premier’s Sales Team. When ordering online, please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so by contacting Premier’s Customer Service Team.
When you place your order whether by phone or online, we will acknowledge it by email or over the phone. This acknowledgement does not, however, mean that your order has been accepted.
Premier may contact you following your order to say that it cannot accept your order. This is typically for the following reasons:
You order is not accepted until we confirm acceptance through either email or a letter. At that point:
Eligibility for Certain Courses
It is important when you order certain of the Online Courses from Premier that you consider whether the Course is suitable to your skillset. Before ordering and starting the NASM-CPT, NASM-PES, NASM-CES or AFAA-CGFI courses, please consider the following recommendations:
Your Online Course Accounts
In creating an account with Premier (“Premier Account”), you will be required to provide certain information and be provided with a username. Through your Premier Account you will be able to purchase the Courses. Upon acceptance of your Order by Premier, you will be provided with a unique access code and instructions to access the Courses. In order to access the Courses, you will need to create an account through NASM.org (“NASM Account”) to activate your unique access code. You will then be given access to the Courses. All steps are required to be completed for you to be given access to the Courses.
When creating your Premier Account and your NASM Account (together the “Accounts”), you agree to:
Please note that when you initiate an online course you will be presented with a set of terms and conditions that are not applicable to you. Only these terms and conditions are applicable to your use of the Online Courses. You will also be required to complete attestations, including one concerning the embedded terms and conditions. It is necessary to answer this attestation in the affirmative in order to move forward in the program. You will not be legally bound by that attestation.
Purchases made under your Accounts are not transferable to another person or from one course to another course.
Along with creating your Accounts, you will be required to separately register for an examination date with Proctor U or PSI, depending on the exam you are taking.
Premier recommends that examination candidates register for their exam at least 30 days prior to an anticipated examination date to better be able to select his/her preferred date and to allow time for receipt of materials and self-study. All examination registrations, including registrations from bulk purchases, are non-transferable.
To arrange for an exam date, please use the following scheduling methods:
For the L2, L3 or Diploma in Personal Training for Optimum Performance:
For NASM CPT or AFAA CGFI:
Note: To schedule with PSI online or by phone, you will need to provide your exam enrolment ID number. You can locate your enrolment ID number by accessing your exam enrolment through your NASM student portal or by contacting Premier’s Customer Service Team.
3.2 In-Person Courses
You may place an order with us for the In-Person Courses by telephoning Premier’s Sales Team. During the order process we will let you know the date the In-Person Course will commence.
Your Application and Enrolment: You are responsible for ensuring that all the information in your application is complete and accurate. If your chosen course requires you to have a particular qualification, you will need to provide evidence of that qualification with your application. Please print your name clearly on the application. Your name will appear as detailed on your application on your training course completion certificate. A fee of £20 will be charged should you wish to amend or re-print your certificate.
We will only accept your application upon payment of the applicable deposit or payment of the full course price, as appropriate. We will advise you of the amount payable over the telephone.
If you are under 18 your application will need to be submitted along with the Guarantor Document duly completed by your parent or guardian. The Guarantor Document form can be found here: https://www.premierglobal.co.uk/wp-content/uploads/2017/08/CCA-regulated-guarantee-U18s.doc
Subject to your compliance with the terms above, our acceptance of your application will take place when we email you to accept it, at which point an agreement to enrol will come into existence between you and us.
If we are unable to accept your application, we will inform you of this in writing. This might be because your chosen In-Person Course is fully subscribed, you have not complied with one of the items above, or because we have identified an error in the price or description of the Course.
Attendance. Please note, day one of your Course is mandatory. Premier strongly advises you to attend every day of your Course. Due to the intense nature of the timetable, important theory and practical activities take place on each attendance day. Missing sessions may result in you finding it difficult to complete worksheets, theory exams or practical assessments. This may result in you not being in a position to successfully pass the qualification or in certain circumstances you may be removed from the Course. If you are removed from the Course due to non-attendance you will still be liable to pay for the Course in full.
You acknowledge that we will charge you an administration charge of £25 to £50 if you fail to attend a multiple-choice course exam. You acknowledge that we will charge you administration charge of £100 to £150 if you fail to attend an assessment day.
Class Delays. We are not responsible for delays outside our control. If the In-Person Course is delayed by an event outside our control, we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the enrolment and receive a refund for any sums paid where you have not completed the Course.
Admission to the In-Person Course. All students must bring an acceptable form of identification to the first day of their In-person Course. Acceptable identification for UK residents: valid passport or photographic driving licence. Acceptable identification for non-UK residents: a valid passport (a driving licence will not be accepted). No other forms of identification will be accepted. If you are not able to show a valid form of ID, you will not be able to start your Course but will see be liable for the payment of your Course fees in full. Please note that non-UK/EU residents also should bring appropriate visa/immigration documentation to the first day.
We may need certain information from you in relation to the In-Person Course. If so, this will have been told to you over the telephone. We will contact you in writing to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end your enrolment and a refund may apply, or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for not supplying the In-Person Course if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
Couse Materials. We will provide you with access to online learning resources. Following acceptance of your application, it is your responsibility to keep confidential your user name and password for these resources. The In-Person Course is delivered in English. It is your responsibility to have the required competency in English to complete the Course.
We may make changes to the In-Person Course or these terms:
3.3 WORKSHOPS OR OTHER LIVE EVENTS
The purpose of a workshop is to provide participants with a live, practical application of the subject matter. Participation in a workshop is not required and does not guarantee improved performance on the exam.
Cancellation of a Workshop or other Live Event
In the event that the Company cancels a workshop or other live event, you will be notified as soon as practical under the circumstances using the contact information you provided at time of registration. In such case, you will be entitled to a full refund, less any merchandise you may choose to keep and any standard fees associated with the merchandise you choose to keep. Under no circumstances will the Company be liable for reimbursement of expenses incurred by you, if the Company notifies you or makes reasonable effort in good faith to notify you prior to the date of the workshop or live event. Before incurring additional expenses, you should verify the event at: https://www.premierglobal.co.uk/.
Notwithstanding the foregoing, if the Company cancels or postpones a workshop or live event due to inclement weather, force of nature or any act of God, the Company reserves the right to provide an alternative, similar workshop or event at a convenient venue to the original location, within twelve (12) months from the date of such cancellation or postponement and, in such circumstances, no refund will be due and the Company will not be liable for any consequential loss resulting from such cancellation or postponement.
4.1 General Payment Information
The price of any training course is in pounds sterling (£)(GBP) and will be the price as told to you over the telephone and as set out in the email confirming acceptance of your application.
We will pass on changes in the rate of VAT if this occurs. The date for the tax point is the date we accept your order.
It is possible that on rare occasions, an incorrect price for the training courses is stated to you. We check all prices for enrolments before we accept your application. If the course product’s correct price is less than our stated price on the date we accept your application, we will charge the lower amount. If the product’s correct price on the date we accept your application is higher than the price stated to you, we will contact you for your instructions before we accept your order.
Please note that the prices of our training courses may fluctuate due to availability and demand. The price for your course is fixed at the point of your booking if your order is accepted by us. Other students may pay more or less than the price you pay. Government funding available may also affect the price some customers pay for the course.
From time to time we may offer promotional gifts for bookings onto our training courses. Such gifts or promotional offers will be subject to compliance with the offer terms and will be subject to availability. The gifts or promotional offers may not be available to all students booking onto our training course. Please note that any discount, offers and/or promotions you may see on NASM’s U.S. website are not applicable to purchases made through Premier. These are targeted and only for the purposes of U.S candidates.
We accept payment with a variety of debit and credit cards including Visa, Mastercard, Delta and Maestro. Alternatively, we accept a direct bank payment. To make payment please select one of the following:
Account Name: Premier Training Intl Ltd
Sort Code: 20-47-06
Account Number: 20681768
Your credit card or debit card will only be charged when you complete your order unless you have selected the payment by instalment option below, where available.
All payments by credit card or debit card may need to be authorised by the relevant card issuer before payment can be accepted.
Please note that any financial account or credit data you provide to Premier will not be shared with NASM or transferred to the U.S.
Upon submission of our application you will be required to either:
The Deposit is non-refundable unless you change your mind and cancel the enrolment during the cooling off period as described in the Rights to Cancel section below.
Premier will do all that it reasonably can to ensure that all of the information you give Premier when paying for the Course is secure by using an encrypted secure payment mechanism. However, in the absence of negligence by Premier, it will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give to Premier.
Premier has the right to reject any order and/or limit quantities on any order, for any reason at its sole discretion.
4.2 Payments by Instalment Plans
Instalment options are available for Premier and/or NASM courses subject to a required minimum value and you will be required to enter into loan agreement which will record the terms of the instalment plan. Instalment plans may vary but Premier typically charges an upfront deposit based on a percentage of the overall price of the course. The length of an instalment plan may vary but the total length will not exceed 11 months.
In order to enter into and maintain an instalment plan, a direct debit mandate form of payment must be provided to Premier, and should the direct debit mandate form subsequently be cancelled, you must immediately provide another valid form of payment to Premier. Cancellation of the direct debit mandate form does not excuse or release you from your obligations and non-payment will be subject to our ‘late payments’ section below. Please contact Premier’s Customer Service Team for further details.
If you do not make any payment to us by the due date, in addition to our recourses under Section 4.4 below, we may:
4.3 Fitness and Education Partnerships
Please also contact Premier’s Customer Service Team to discuss the customised packages that are available for educational institutions and health clubs that meet certain criteria. Pricing is based on volume and level of commitment and plans will vary.
4.4 Late Payments
Where payments are made by agreed instalments and those instalments have not been paid on the due date or if payment for any of the Courses have not been made by the payment date, we reserve the right to withhold the release of examination results and/or delay the marking of the Courses undertaken until outstanding sums are paid. Premier reserve the right to suspend access to your online Accounts and/or treat the Courses ordered as being cancelled and offer the place to another person. No refund of any fees paid for the Courses will be made. We also reserve the right to charge interest on late payments at a rate of 4% above the base rate from time to time of HSBC Bank (or other UK clearing bank) as may be notified to you accruing on a daily basis until payment is made.
5.1 Exercising Your Right to Change Your Mind (Consumer Contracts Regulations 2013)
You have the right to cancel and seek a refund for an Online Course within 14 days of the date on which you receive your access code. If you decide to cancel after the 14 day cancellation period you will not be entitled to a refund.
You have the right to cancel your enrolment within 14 days of the date of our accepting your application, without giving any reason; or if earlier up until the date you first access the Courses.
To exercise the right to cancel, you must inform Premier of your decision to cancel your enrolment by a clear statement in writing (e.g. a letter sent by post or email). You can use the model cancellation form set out below, but it is not obligatory:
To: Premier International Training Limited
Ermine Business Park
United Kingdom, PE29 6XY
I [*] hereby give notice that I cancel my contract of sale of the following Course:
Name of consumer:
Address of consumer:
Signature of consumer (only if this form is notified on paper),
[*] Delete as appropriate
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you exercise your right to cancel within 14 days you will receive a full refund of the price you paid when booking.
If you decide to cancel after 14 days you will not be entitled to any refund.
We understand that occasionally, due to unforeseen circumstances, applicants may need to alter their arrangements. In these cases every effort will be made to accommodate the change, although please be aware that it may not always be possible. Please contact the Premier’s Customer Service Team for more information. You may be required to provide details of your request, including the provision a copy of the certificate or letter from your doctor confirming your inability to undertake the course on the booked date as soon as reasonably possible before the commencement of the course.
If it is possible to accommodate your request we will let you know about any changes to the price of the training course, and anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
We reserve the right to charge the following administration fees on any change to a course booking:
|Diploma in Fitness Instructing and Personal Training (including all modules within this course) and Sports massage Therapy||£150|
You acknowledge that all course bookings are subject to availability and we will use our reasonable endeavours to accommodate your change request but this may not be possible in all circumstances.
Please note that course bookings for module training courses are for the course as a whole and not for individual modules and, as such, will be treated as a single course. You cannot make a change to individual modules of a training course.
We may end access to an Online Course or your enrolment in an In-Person Course if you violate any of these terms and conditions or, for certain courses, those stated in the appropriate Candidate Handbook, including, but not limited to the following occurrences:
If we end your enrolment in due to a breach of these terms or a rules violation may deduct or charge you the full course fee as a result of your misconduct.
We also reserved the right to withdraw a training course. We may write to you to let you know that we are going to stop providing the training course. We will let you know as soon as practicable in advance of our stopping the training course and will refund any sums you have paid in advance for the training course.
Any alterations to Courses are at Premier’s discretion and may be subject to an administration fee. Please contact Premier’s Customer Service Team for more information.
In cases where a refund is due, this will be returned to you (at Premier’s election) either by cheque or direct refund on to the credit/debit card used as the original method of payment. Any administration fee applicable will be deducted from the amount refunded. We will process any refund due to you as soon as possible, and, in any case within 14 days of the day on which you gave Premier notice of your cancellation.
Premier L2, L3 and Diploma in Personal Training for Optimum Performance: The L2, L3 and Diploma in Personal Training for Optimum Performance exams must be completed within 2 years of the date you activate your access code for the Courses. If you do not take your exam within the 2-year period or you fail to successfully pass your exam, you may purchase a retest. For more details regarding retest eligibility and fees please contact Premier’s Customer Service Team.
NASM-CPT and AFAA-CGFI: The exam must be completed within 180 days of the date you activate your access code for the Courses. If you do not take your exam within the 180-day period or you fail to successfully pass your exam, you may purchase a retest. For more details regarding retest eligibility and fees please contact Premier’s Customer Service Team.
NASM-CPT and AFAA-CGFI certifications must be renewed every two years. Please refer to the appropriate Candidate Handbook for information concerning recertification and continuing education requirements.
In addition to these terms and conditions, candidates for these Courses are subject to the policies and procedures set out in the Candidate Handbooks. Before proceeding with NASM-CPT products or the AFAA-CGFI, you should review the relevant Candidate Handbook. In the Candidate Handbooks, you will find essential information about policies and procedures for certification candidates and Certified Professionals registering for the NASM-CPT or AFAA-CGFI examinations, recertification requirements for Certified Professionals, and other terms and conditions.
The following sections of the Candidate Handbooks are not applicable to you:
The following sections of the Candidate Handbook are superseded by these terms and conditions:
Contact information provided in the Candidate Handbooks are intended for U.S. based Candidates and Certified Professionals. Please use the following contact information instead:
NASM Advanced Specialisations: The advanced specialisations are the Performance Enhancement Specialisation (“PES”) and the Corrective Exercise Specialisation (“CES”). NASM offers other specialisations through continuing education and other advanced courses may be available from time to time for you to purchase. The same terms will apply in respect of these courses. Certain portions of the NASM Candidate Handbook apply to the NASM-CES or the NASM-PES and you should review the Candidate Handbook.
The Advanced Specialisation exams must be completed within one year (365 days) of the date you activate your access code. If you do not take your test within the one-year period or you fail to successfully pass your exam, you may purchase a retest. For more details regarding retest eligibility and fees please contact Premier’s Customer Service Team. Advanced Specialisations credentials do not expire and do not require renewal.
Programme(s) with Guarantees: Premier Global NASM offers a Job Guarantee, exclusive to the Trainer Premium. The requirement for being eligible for the Job Guarantee programme is described below. Premier Global NASM may, at any time and without prior notice, change the terms of, or discontinue its guarantee programme(s).
Job Guarantee Programme
Premier Global NASM offers a Job Guarantee Programme to candidates who have purchased and completed the following programme: Trainer Premium. To qualify for the Job Guarantee refund:
To redeem your refund, you must submit a request via email to firstname.lastname@example.org. By submitting a request for a refund under the Job Guarantee Programme, you consent to Premier Global NASM contacting the employers to whom you submitted applications to confirm submission of an application, criteria for the posted position and non-selection. Your refund will be for the difference of the cost of the Trainer Extra Package and Trainer Premium Package, adjusted for any discounts you may have received, and excluding any fees that were applicable at the time of purchase. If approved, please allow 30 days for the refund to be issued. All refunds are issued in the same form as the original payment. For example, if a credit card was used for the original purchase, the refund will be made back to that credit card.
While we are confident that holding our credentials will be valuable to you in the marketplace, we make no guarantees that completion of our programs or obtaining our certification will lead to employment, promotion, retention or business growth.
Premier shall not be in breach of these terms and conditions, nor liable for any failure or delay in performance of its obligation under these terms to the extent that such delay or non-performance is due to circumstances beyond Premier’s reasonable control.
If you have any concerns about your ability to access the Online Courses or take the exams due to any medical reason or disability please contact Premier’s Customer Service Team who may in certain circumstances be able to assist in making reasonable adjustments where possible.
Except for any legal responsibility that Premier cannot exclude in law (such as for death or personal injury), Premier is not legally responsible for:
(a) losses that were not foreseeable to you and Premier when the enrolment was made;
(b) losses that were not caused by any breach on the part of Premier or NASM;
(c) business losses;
(d) losses to non-consumers;
(e) loss of data; or
(f) loss that result from any errors or omissions in any materials provided as part of the Courses, Programmes or other Premier or NASM offerings.
Unless in exceptional circumstances or as require by law, Premier’s total liability to you for all liabilities shall not exceed the amount you have paid for the Courses.
Except as permitted by these terms and conditions and any opt-in elections you have made, no Premier Global/NASM employees, committees or panels shall divulge confidential information about you without your express written consent, except as required by law.
Confidential information consists of your order, your raw certification examination scores, your phone number(s), your email address(es), your residential address(es) and your financial and credit information.
10.2 Licence Terms
The Courses made available to you by Premier Global/NASM are licensed, and not sold, to you, subject to these terms and conditions. Your licence to use the Courses is subject to your prior acceptance of these terms and conditions including any updates or enhancements thereto. You are not authorised to assign or transfer this licence or your access code, username, or password to any other person or entity. Other than the rights granted to you in these terms and conditions, Premier Global/NASM grants you no other rights. You agree not to copy, modify, rent, lease, loan, sublicence, sell, distribute, disassemble, decompile, reverse engineer, or create any derivative works or translations of or based on the Courses or access and services provided to you by Premier Global/NASM as part of the Courses (except as and only to the extent that the foregoing restrictions is not permitted under applicable law).
You agree to use the Courses only as permitted under these terms and conditions. If Premier reasonably suspects that you have violated these terms and conditions, or if you have not paid the fees that are due and payable by you to Premier, then, without notice to you, Premier may terminate its enrolment of you, the licence, and your Accounts with immediate effect and deny you further access to Premier Global/NASM’s products and services.
Upon termination of this licence, you shall cease all use of Premier Global/NASM’s products and services and remain liable for paying all amounts that may be due and payable by you to Premier Global/NASM. Premier Global/NASM reserves the right to modify, suspend, remove, or disable access to the Courses or your Accounts at any time without notice and in no event will Premier Global/NASM be liable for making any such changes.
10.3 Intellectual Property
You understand and agree that the Courses consists of intellectual property and proprietary material that is owned by or licensed to Premier Global/NASM or its parent companies, affiliates, or its licensors and is protected under intellectual property laws in the United States, Great Britain and other countries, which includes, but is not limited to, copyright. All rights not expressly granted to you under these terms and conditions are reserved by Premier Global/NASM, its parent companies and licensors. Premier or NASM names and acronyms, their trademarks, service marks, graphics, and logos used in connection with the Courses, are trademarks or registered trademarks of Premier or NASM (together, “Marks”). NASM® is registered in the United States, Great Britain and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with the Courses may be the trademarks of their respective owners. Premier Global/NASM, its parent companies and their licensors do not grant to you any right or licence in connection with any of the foregoing trademarks, service marks, graphics, or logos. You may not use the Marks without the prior written approval of Premier Global/NASM.
You agree to abide by all copyright notices and restrictions contained on this or any website of Premier or NASM, on the Courses and in accordance with these terms and conditions. You may not copy, distribute, enter into a database, display, perform, create derivative works, translate, or transmit any content contained in the Courses except that you may download one copy of any materials for the Courses accessible online so long as you comply with these terms and conditions. The Courses are provided for your own personal, non-commercial use. You may not alter the text or remove any trademark or other notice displayed on the Courses or the materials provided for the Courses. All rights in the Courses and the materials for the Courses are reserved.
10.4 No Resale
The Courses are not provided for redistribution or resale under these terms and conditions.
10.5 Compliance with Laws
You agree to comply with all applicable English law, in your use of and access to the Courses. You will not use the Courses in any way that is prohibited by the laws of England and Wales.
10.6 Use of Links
Premier Global/NASM may include material from third parties or include links to third party websites in its products and services or as part of the Courses. Such material is provided as a convenience to you and Premier Global/NASM assumes no liability or responsibility for such third party materials or websites. Please note that these third party websites may have privacy policies that differ from those of Premier Global/NASM and we encourage you to carefully read those polices and terms and conditions. Premier’s Use and Transfer of Your Personal Data’ section, at section 2 of these terms and conditions, applies only to information collected by Premier Global/NASM.
YOU EXPRESSLY AGREE THAT your use of, or your inability to use, Premier’s or NASM’s websites or the Premier Global/NASM Courses is at your sole risk. Premier Global/NASM does not warrant for the accuracy or completeness of any information, text, graphic, links or other items contained within the Courses or the materials for the Courses or for any errors, omissions, or any outcomes related to your use of Premier’s and NASM’s website or the Courses. Premier Global/NASM takes precautions to protect themselves against, but makes no warranties respecting, any harm that may be caused by the transmission of a computer virus, worm or other system or network infection or attack. Premier Global/NASM does not guarantee that your use of the Premier or NASM website or the Courses will be error-free or uninterrupted.
10.8 Disclaimer: No Provision of Professional Advice; No Guarantee
Premier Global/NASM, its licensors and contributors are not engaged in rendering medical, legal or other professional advice of services and the content of the Courses or its websites and materials are not intended to take the place of such advice. If such advice or other expert assistance is required, the service of a competent professional should be sought. Please consult an appropriate professional before using any of the information, services, products or other resources provided to you as part of the Courses, you may find in the content of the Courses or Premier’s website and materials, or other resources mentioned or made accessible through the Premier’s websites.
Premier Global/NASM does not endorse, sponsor or guarantee any of the information of others, including advertisers, providers or partners, that may be accessible or made available on its websites or in its marketing materials or is otherwise part of the Courses.
While we are confident that holding our credentials will be valuable to you in the marketplace, we make no guarantees that completion of our programs or obtaining our certification will lead to employment, promotion, retention or business growth.
By using Premier’s or NASM’s websites and accessing the Premier Global/NASM Courses you agree that you will indemnify and hold Premier Global/NASM and its licensors, suppliers, parent corporations, affiliates, employees and agents harmless in connection with any claim arising out of your breach of these terms and conditions by you, your use the Courses, or any action taken by Premier Global/NASM to protect its intellectual property, including, but not limited to, suspension or termination of your access to the Courses and/or Premier’s or NASM’s websites.
Premier Global/NASM reserves the right to update and modify these terms and conditions without advance notice to you and such changes will be effective immediately when posted on this website and will govern your continued use of the website and the Courses.
Premier Global/NASM may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights hereunder.
These terms and conditions are between you and us. No other person shall have any rights to enforce any of its terms.
If a court finds part of these terms and conditions illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing a term or condition hereunder, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your violating these terms and conditions or any other published rule, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
Premier Global/NASM reserves the right to disable access to the Online Courses and its websites temporarily or discontinue your enrolment in an In-Person Course, until all late payments and fees have been made, and permanently for default on payment obligations. The access period described here will not be extended to make up any time lost due to a period of disabled access.
Premier Global/NASM will try to resolve any disputes with you quickly and efficiently.
If you are unhappy with:
(a) the Courses;
(b) our service to you; or
(c) any other matter;
please contact Premier Global/NASM as soon as possible.
If you and Premier Global/NASM cannot resolve a dispute using our internal complaint handling procedure, Premier Global/NASM will:
(a) let you know that it cannot settle the dispute with you; and
(b) give you certain information required by law about suitable alternative dispute resolution (ADR) providers.
If you want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to any dispute arising out of these terms and conditions. These terms and conditions will at all times be governed by the laws of England and Wales.
These terms and conditions and any documents referred to in them are the entire and exclusive agreement between Premier Global/NASM and you regarding your use of Premier’s or NASM’s websites and the Courses and replaces any prior agreements between you and Premier or NASM regarding the subject matter herein.
If any part of this agreement is determined to be invalid or unenforceable, the remaining portions shall remain in full force and effect.
Premier Global/NASM’s failure to enforce any right under these terms and conditions will not constitute a waiver of such right or of any other right under these terms and conditions.
Premier Global/NASM is not responsible for failing to fulfil its obligations hereunder for reasons that are outside of our control.
These terms and conditions, and the licence rights granted herein, are not assignable by you and any attempt to do so is of no force and effect.
Premier Global/NASM reserves the right to take steps it believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of these terms and conditions. You agree that Premier Global/NASM has the right, without liability to you, to disclose any registration data and/or account information to law enforcement authorities, government officials, and/or a third party, as we believe is reasonably necessary or appropriate to enforce and/or verify compliance with any part of these terms and condition (including but not limited to Premier Global/NASM’s right to cooperate with any legal process relating to your use of the Premier’s or NASM’s websites or the Courses, and/or a third-party claim that your use of the website or the Courses is unlawful and/or infringes such third party’s rights).
Updated 25 July 2018