General FAQs

Active IQ is an awarding organisation recognised and regulated by Ofqual within the Active Leisure sector. These certifications act as a benchmark for quality and credibility both for those employing Premier’s graduates and also for those wishing to join the industry. For more information, see the Active IQ website.

The Register of Exercise Professionals (REPs) is a government backed system of self-regulation for all instructors, coaches, trainers and teachers involved in the exercise and fitness industry. Registration is achieved and maintained through qualifications and training which are nationally recognised and which are linked to the National Occupational Standards for exercise and fitness. For more information, see the REPs’ website.

Premier has provided a number of convenient and flexible ways for you to pay for your chosen course. If you are interested in enrolling on to the Diploma in Fitness Instructing and Personal Training course, you can pay in full at the point of enrollment. You can also secure your place onto the course by paying a 10% deposit at the point of enrollment, and paying the final balance 28 days before the course date.

Lastly, you can pay via our interest free instalment plan which allows you to spread the repayments over 12 months. The choice of deposit is either 10% or 25% and a credit check must be successful in order to use this option. The instalment plan is available for all courses over the cost of £800.

If you choose a course start date that is far out into the future, then we can delay the direct debit collection date so that it commences 28 days before your course start date.

For our Continual Professional Development (CPD) courses, payments are made in full by booking online through our website, or by calling our Course Advisers team on the number at the top of the page.

Yes, you can! Premier offers an interest-free instalment plan, and there are a number of payment methods available to you. We advise that you discuss your circumstances with one of our Career Advisers who will explain your options to you in full detail. To get in contact, call the number at the top of this page.

There are several options to choose to fund your course. You may personally fund the course, paying by cheque, credit card or cash. Alternatively there are Government funded or personal finance options available through Premier Global NASM. There is also a range of specialist industry related schemes for those leaving the armed forces and members of the Professional Footballers’ Association and the Professional Cricketers’ Association.

Additionally, depending on your personal circumstances, help may be available from government funded agencies, including community based projects and job centres.

Please do not hesitate to contact Premier Global NASM to discuss your individual funding requirements.

The breakdown of exam costs is as follows:

  • First attempt (on course): free of charge
  • First re-sit: free of charge (if taken within 4 weeks of finishing course, after this time £25 fee will apply)
  • Second re-sit: £25
  • Third re-sit: £25
  • Fourth re-sit and all further attempts: £75

Yes. You can secure your place by paying a deposit, which will then come off the remaining cost of the course. Depending on your chosen course, you may also need to pay in full at the point of enrolment.

Premier provides high quality, nationally-accredited qualifications and a comprehensive portfolio of  Continued Learning courses, from personal training to sports conditioning and nutrition. With a choice of delivery methods, including full-time, part-time and blended learning, which all incorporate a new online learning platform, Premier offers the flexibility to provide education to all. Premier has an after care infrastructure to enable students to achieve their career aspirations. This includes:

  • Expert team of Career Advisers, many of whom are qualified Personal Trainers
  • Highly skilled and committed lecturers from a Sports Science background, with many years in the fitness industry
  • Access to our experienced Recruitment Team, and our live jobs board with over 700 jobs available
  • Access onto the Register of Exercise Professionals at Levels 2, 3 and 4 (the highest level)

This depends very much on the country, for example Australia recognises all REPs qualifications and much of Europe is going that way with the European version of REPs being not too far away. The USA has no overall standard and will often recognise a Premier Qualification with proof of content. Many students who enrol onto our courses often look to the USA and Canada for employment. Although there are many North American Fitness Training Organisations, the main emphasis on setting up a business in this area seems dependent upon the total cost of public liability insurance.

At Premier, we recognise qualifications from many other training providers. Depending on your qualification, you may be able to get a discount on the course or just take a particular module to further your knowledge and improve on your current qualification. If you are looking to get the Diploma in Fitness Instructing and Personal Training course, then you would need to take the entire course, but we may be able to offer a discount if you have covered parts of the course in previous qualifications.

To claim this accreditation for prior learning you will need to provide evidence in the form of the original certificate when enrolling onto the course. A total reduction of 20% for a maximum of two modules can be given for APL (Accreditation of Prior Learning), however it is best to speak with your Career Adviser to discuss your specific situation.

No, although we do recommend that you complete a CPR course within six months of graduating. You do not require a CPR certificate for membership to REPs. You will also gain an HSE approved appointed persons emergency first aid qualification on completion of the Certificate in Fitness Instructing.

Students who wish to enrol onto a University course would firstly need to ensure they have successfully gained at least a grade C in GCSE Maths and English. Subsequently, when completing the UCAS form, applicants need to highlight the AIQ qualifications achieved through the Diploma rather than Premier Global NASM’s qualifications. This is because AIQ qualifications have been matched with occupational standards set by the QCA (Qualifications Curriculum Authority), an organisation more familiar to UCAS than Premier Global NASM.

Salaries within this industry vary greatly. Fitness Instructors employed at one of the more recognised health and fitness clubs can expect to receive a salary starting anywhere between £13,000 – £18,000 per year. For instructors who have more advanced fitness training skills, including the Level 3 Certificate in Personal Training, earnings will potentially be enhanced by an extra £3,000 – £10,000 per annum.

On completion of our courses many students follow a self-employed career path. In this situation they could charge anything starting from £25 per hour and up to £70 per hour depending upon location. A successful self-employed personal trainer can earn well in advance of £35,000 per year. For Sports Massage, charges range from £15 – £60 per treatment. Premier helps all students find work and set up their own business through Premier Futures and our Recruitment Team.

Yes. PSP Insurance offer policies for fitness professionals. You can find out more by visiting their website, or calling 01249 653 461.

Certificates are issued within 8 weeks of successful completion of your course, in addition to full payment of the associated course received by Premier Global NASM.

Upon successful completion of your course, Premier Global NASM can issue you with a ‘letter of successful completion’ at your request if the course hasn’t been paid for in full. This letter is widely recognised within the fitness industry, and will enable you to immediately apply for work.

For all certificates enquiries please e-mail our customer services department on with your name, e-mail address, postal address and the course you completed.

Yes. Most Premier students and graduates want to become a member as this adds credibility to their practise. BANT welcomes Premier students to sign on for student membership at an annual cost of £45 per person. Upon completion of the course BANT grants full membership to those who have a qualification from an accredited provider. To learn more about Premier’s accreditation plans, please see the above question.

Premier Global NASM, Ground Floor Welbeck House, Ermine Business Park, Huntingdon, Cambridgeshire, PE29 6XY. Registered in Wales – Number 2720312.

Premier Global NASM is unable to provide replacement certificates for qualifications achieved before January 2007. It is the responsibility of the graduate to make sure that original certificates are kept safe. If you have misplaced your certificate but have evidence of your achievement in the form of a fully signed-off assessment plan we may still be able to order a replacement for you. For further information please contact our Customer Service team on 0345 1 90 90 91 or by emailing


The Register of Exercise Professionals (or REPs) is a government-backed system of self-regulation for all instructors, coaches, trainers and teachers involved in the exercise and fitness industry.

The Register of Exercise Professionals is designed to:

  • Provide a system to regulate fitness instructors and trainers
  • Ensure fitness instructors and trainers meet the health and fitness industry’s national occupational standards
  • Safeguard the livelihood of professionals who have invested time and money into their education
  • Protect the public from individuals who do not meet nationally recognised standards
  • Registration is achieved and maintained through qualifications and training which are nationally recognised and which are linked to the National Occupational Standards for exercise and fitness

It is vital that as a qualified Gym Instructor or Personal Trainer you are aware of the educational importance and the professional requirement of maintaining and updating your knowledge and skills base.

Continuing Professional Development (CPD) points can be achieved by attending REPs accredited training courses, workshops, conferences, seminars and trade shows. Over a 2 year period any instructor or Personal Trainer who wishes to maintain their REPs accreditation will need to gain 24 CPD points, a minimum of 4 CPD points being achieved within any one year.

Premier Global NASM’s courses are recognised by the awarding body, Active IQ, and are also endorsed by the government-backed, Register of Exercise Professionals (REPs).

Premier Global NASM recognises the importance of CPD and have developed a portfolio of credible and REPs recognised qualifications and workshops to provide you with a number of attractive options for continuing your lifelong journey in the health and fitness industry.

When you successfully complete your Diploma, you will be awarded a coveted Premier Diploma in Fitness Instructing and Personal Training. In addition to this, you will receive certification from Active IQ, which will allow you to join REPs at Level 3.

Personal Trainer Insurance FAQS

Premier Global NASM is pleased to partner with PSP Insurance to offer policies for fitness professionals. For all your business dealings, you will be helped by your very own private client advisor so you can be sure of individual expert advice.

You can download the Insurance form here.

  • Compulsory Section
  • All Premier Qualifications including Active IQ Exercise to Music are covered
  • Additional Qualifications can be covered subject to referral
  • Automatic indemnity limit of £2m with optional limits of £5m and £10m. REPs require £10m.
  • Wide policy cover includes liability arising from Treatment and Advice
  • Automatic cover when working on short term contracts in most European Countries
  • Annual premium: £2m – £78, £5m – £92, £10m – £109

  • You are legally obliged to effect this cover if you employ anyone
  • Only available for Premier qualified employees, including Active IQ Exercise to Music
  • The premium per employee is for £10m limit of indemnity
  • Annual Premium: £115

  • Cover provided whilst carrying out your business activities
  • £50,000 benefit payable following death, loss of limb or permanent total disablement
  • £100 weekly benefit payable for a maximum of 26 weeks but excluding the first 14 days
  • Persons who work under 16 hours receive a weekly benefit limited to £50
  • Annual Premium: £75

  • £10,000 of cover on equipment at your business premises
  • Automatic cover of up to £4,000 away from your premises
  • £350 Excess
  • Annual Premium: £125

  • All premiums quoted include Insurance Premium Tax at the current rate of 6%
  • A £15 administration fee is included in the premium
  • A charge of £2.00 will be applied to all premium payments by credit card
  • All premiums are minimum premiums and no refunds can be given in the event of cancellation
  • A summary of cover and/or a full policy wording are available on request.

Please contact PSP Insurance & Financial Solutions Ltd (No.303461), 22 The Bridge, Chippenham, Wilts SN15 1EX. Telephone: 01249 653461. Fax: 01249 765388.

Underwritten by Royal & SunAlliance Insurance plc (No. 93792). Registered in England & Wales at St Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL.



The NASM CPT is professionally endorsed by both CIMSPA and Active IQ. As the programme utilises a science based training system and methodology, and contains specialist learning involving detailed analysis of a high level of information, it can be viewed as a Level 4 equivalent qualification in the UK. Our recommendation is that the NASM CPT should be undertaken by a Level 3 Diploma in Personal Training graduate, after they have worked in the field for at least 6-12 months, gaining relevant practical experience training clients. Premier Global NASM refers to trainers who have completed both the Level 3 Diploma in Personal Training + the NASM CPT as “Elite Trainers” – opening up progression pathways to more elite, advanced specialisms such as Corrective Exercise and Sports Performance.

There are 120 test questions, in which 20 are research questions and do not count toward or against the final score. There is a 2-hour time limit and you must pass with a 70% or better.

Yes, the NASM CPT Premium Self Study purchased through Premier Global NASM offers you a practice exam available to you for the duration of your enrollment period. You can locate the practice exam via your NASM Student Portal.

The National Academy of Sports Medicine (NASM) contracted with Professional Examination Service (ProExam) to conduct a practice analysis of Certified Personal Trainers (CPTs) in 2015. This practice analysis study defines the current knowledge, skills and abilities that must be demonstrated by entry-level credential holders to safely and successfully practice. This study also serves as the “blueprint” for determining the content (performance domains) for the certification exam(s). The NASM CPT exam blueprint can be found here.

The Candidate Handbook is a comprehensive overview of the NASM-CPT certification program and is required reading before taking the exam. The Candidate Handbook covers important topic such as eligibility requirements, the exam outline, expectations and recertification. You can find the candidate handbook within your online course, in the CPT Terms and Conditions Module or you can simply click here.

Exam/Testing Information and Accommodations

Premier Global NASM recommends the following organisations: Red Cross, St John’s Ambulance, Premier Training First Aid, First Aid for Life, Association of First Aiders, Safety First Aid Training and or any other OfQual recognised provider.

Currently, all CPR/AED require hands-on assessment. Online courses will not be accepted unless a hands-on component is included.

Go to to register. Please have your Enrollment ID available, as it is needed to complete the registration process.

Step 1: Access your student portal through and click on “Courses”.

Step 2: Locate your CPT exam in the list of Courses and click the Action button. A new page will appear and your Enrollment ID will be displayed in the left navigation pane.

Your Enrollment ID is a unique identification number used to locate your testing record with PSI. Please have your Enrollment ID number ready when contacting PSI to schedule your CPT exam.

You will be required to present a valid government-issued photo ID along with a current CPR/AED certification. Without these two mandatory items, you will be turned away and may incur additional fees to reschedule your exam.

No, NASM does not release exam scores.

If you fail the CPT exam, PSI will provide you with a score report providing details of your test results. NASM provides a PASS score for any test result that is 70% or higher.

If you cancel your exam less than 24-hours of your scheduled date and/or fail to show for your scheduled exam, you must contact Premier Customer Support to reactivate your eligibility. Please know that additional fees may apply. Email us at:

In order to ensure the opportunity for all qualified persons, Premier Global NASM will make reasonable accommodations for candidates with any disabilities that might affect their NASM-certification exam taking. If you would like to apply for special accomodations please email or call 0345 899 2333

Your Premier Global NASM CPT certificate is endorsed by AIQ and CIMPSA in perpituity within the UK. To keep your NCCA accredited CPT qualification, a learner is required to re-certify every two years and complete the required number of CEUs from approved providers. Please see ‘Recertificaton’ section below.

Students can take their exam at one of our test centres across the UK. These are located in Coventry, Edinburgh, Leeds, London, Manchester, Newcastle upon Tyne and Somerset.

Retests and fees

Access to your online materials is aligned with your enrolment duration period. The NASM CPT exam provides you with 180 days from the date of purchase or from the date of enrollment key activation. The CPT content provides 365 days of access from the date of purchase, or from the date of enrollment key activation. You may extend your access for both the exam and content for an additional fee. Please contact the Premier Customer Services team for additional details.

If you failed your exam, a retest for the exam can be purchased. Candidates who do not pass the certification exam on the first attempt will be allowed to retake the exam after a 1-week waiting period. If the candidate is unsuccessful after the second attempt, he/she will be required to wait 30 days before retaking the exam. For each repeated failure after the 3rd attempt, candidates will be required to wait a year before attempting to take the exam again. Please contact Premier Customer Support for additional details regarding pricing and limitations.

Certificate Information

All NASM records of completion can be viewed and printed through the student portal, via the Certificates menu option. An official certificate will be mailed to you within 4 – 6 weeks after passing your CPT exam.


To support NASM’s commitment to protect health and safety in the USA, the NASM-CPT certification must be recertified every two (2) years if students with to work there.

The acronym “CEU” stands for Continuing Education Unit. Continuing education programs are intended to promote continued competence, development of knowledge and skills, and enhancement of professional skills and judgment beyond the levels required for entry-level practice.

NASM-CPTs are required to complete 2.0 CEUs (20 contact hours) every two year certification period. This includes 0.1 CEUs from the mandatory CPR/AED certification.

An approved CEU is a course that has been submitted to NASM through a third-party organization and has been awarded CEU value. These organizations are part of NASM’s Provider Program and will note their provider number and CEU value on the certificate of completion that you receive. Please contact Premier Customer Support for questions regarding our current list of provider courses.

“To locate NASM-approved CEUs. Visit our Course Providers page by clicking here.

CEU providers that have not contacted NASM for pre-approval status will require a petition. Petitions allow NASM to review the material covered and make a CEU value determination. This process can be completed in the recertification section found in their NASM Student Portal. To petition a course, please print and submit the application found here.

NASM offers a 90-day grace period, beyond your CPT Certificate expiration date, to earn CEUs. If CEUs have been completed within your 90 day grace period, you have one-year to submit your paperwork for recertification. Failure to complete the required CEUs within the grace period will require re-examination. If you allow your certification to expire, it will no longer be NCCA accredited in the United States, however it will still be recognised by AIQ & CIMPSA.

You can input and upload your CEU documentation in the recertification portal at any time during your certification period.

Additional Resources

Please visit the login page and click on the Forgot Password feature.

Please note: Password resets may take up to 30 minutes to take effect. Any attempt to login prior to this timeframe may result in an Invalid Password error. You will be required to change the temporary password to a permanent choice. Passwords are not recoverable in the system, so if you lost your password, the only option is to request a new one time use temporary password.

Please download the appeal form and complete the instructions provided within. Click here.

0845 FAQs

Both 0845 and 0844 are in a range classed as NTS (number translation services) and designed for businesses, government departments and ‘other entities’ using services like press1 at national level.

  • 0845 are known as ‘local NTS’ because call rates are similar to local rates from a BT line.
  • 0844 are known as ‘fixed rate NTS’ because rates are the same at any time of day or night.

The current BT rates (at the time of publishing these FAQs) are as follows but charges from other networks will vary:

  • 0844 – 5.1p (Daytime) 5.1p (Evening) 5.1p (Weekend)
  • 0845 – 4p (Daytime) 1p (Evening) 1p (Weekend)
  • (charges include VAT and are rounded to nearest 10th of a pence)

Each mobile operator dictates their own pricing to these number ranges and charges may vary based on your price plan. The costs per minute for 0844/0845 are normally between 20p and 40p per minute if not bundled with free minutes. Often call plan rates are printed on the reverse of your bill. If you are in doubt contact your mobile provider.

Yes you can. The 020 number will still connect you to Premier Training in the normal way.

By using an 0845 number it will allow Premier Training to manage calls in a way that means customers can usually speak to someone faster. Although it is unlikely that the Premier Training offices would need to be closed within its normal working hours, in the event of this type of emergency, 0845 numbers enable us to re-route calls, giving a more consistent service. Many other organisations use 0845 numbers for the same reasons of customer service and manageability.

No, we will not in any way. Premier Training does not use 0845 numbers to make money via ‘revenue sharing’.