Welcome to this Premier webpage. This website is owned and operated by Premier Training International, Ltd (“Premier”, “we”, “us” and “our”), with its principal place of business located at Welbeck House, Ermine Business Park, Huntingdon, Cambridgeshire, United Kingdom, PE29 6XY.
Commitment to Privacy
Premier is committee to respecting your privacy pursuant to the standards of the GDPR provisions and the Data Protection Acts which contain regulations which are designed to ensure that any data you provide us is processed fairly and lawfully with due care. We help people reach their career goals by providing training, professional certifications, exam preparation and study tools and analytic reporting. We may work with you directly or through your school or employer, or through another organisation you use, such as a training centre or gym.
Our privacy practices may vary among the countries, regions and states in which we operate in order to comply with applicable legal requirements.
Premier is dedicated to protecting the privacy of all personal information collected through this website and our Services. We may collect information from you (directly or through third party vendors we retain) or from a third party who is authorized by you or otherwise permitted by applicable law to share information with us (for example, your school or employer) in situations such as the following:
We also may collect information about you from other sources. We work closely with third parties (for example, business partners, service providers, sub-contractors, educational institutions, employers, analytics providers, search information providers, fraud protection services) and may receive information about you from them. We also may collect and process information about you that your employer or any educational, professional, governmental, oversight or other organisation with which you are, or previously were, affiliated provides to us. We also may collect and process information about you that we receive from other sources including organisations that are our customers (which might be your employer or educational institution, for example), organisations that provide our products or services by way of a co-branded or private-labelled platform, product, service, website or application, and organisations that sponsor surveys or programs in connection with our Services. If you use our Services through a third party, please contact that third party first if you have any questions about the data they collect from you and share with us. If they do not address your concerns, please contact us.
To the extent permitted by applicable law, we may collect data in an automated manner and make automated decisions, including using machine learning algorithms, about users of our Services in order to provide or optimize the Services offered and/or delivered, for security or analytics purposes, and for any other lawful purpose. Our Services may collect certain information by automated means when you access or use our Services. This information may include, but is not limited to, usage details, Internet Protocol (“IP”) address, browser type, browser language, devices you use, access times, the sites linked from, pages visited, applications downloaded or accessed, links and features used, content viewed or requested, information collected through cookies and other such information. We generally collect this information to improve our Services for our users, to learn about our users’ interests and enhance the Services we provide, for security and analytics purposes, and for other lawful purposes. To learn more, please see our “Cookies and Similar Technologies” section below.
Please note that, in certain circumstances, you may be required to provide the requested personal data by contract or law, and your failure to provide such personal data may mean we are unable to provide you with our Services.
To the extent possible, Premier attempts to keep personal information you in electronic form. You may be required to submit some information in paper form or may have done so in the past. As a general rule the only documentation we keep through which you could be identified are your health-screening questionnaire, payment plan documents if any, and your portfolios of work, to the extent required by governmental agencies or oversight organisations, such as the Awarding Body. These documents are kept in secure storage at all times. Learners are entitled to check that these documents are kept confidential.
How We May Use Your Information.
Our legal bases for the processing of personal data are: 1) consent and/or 2) any other applicable legal bases, such as our legitimate interest in engaging in commerce, offering products and services of value to users of our Services, preventing fraud, ensuring information and network security, direct marketing, processing personal data for internal administrative purposes, and complying with industry practices.
We use your information to provide you, either directly or through a third party, with our Services. We also may use your information to support our business functions, such as fraud prevention, marketing, analytics and legal functions.
We may use your information:
We also may use, process, transfer, and store any data about you in an anonymous, aggregated manner. We may combine personal information with other information, collected online and offline, including information from third party sources.
We may also use information in other ways with your consent or as permitted by applicable law.
We also may share information to fulfil any other purpose for which you have provided information to us; for any other purpose disclosed by us or the third party with whom you are interacting when you provide the information; to enforce our rights arising from any contracts; for billing and collection; or as otherwise permitted under applicable law.
If information is transmitted to us using a means that is outside our systems, or if you transmit information to a third party, we cannot guarantee the security of information during transmission. Any such unsecured transmission is at your own risk. We recommend that you use appropriate security measures to protect your information.
We will attempt to answer all requests that we correct the data if it is inaccurate or delete it as long as we are not required to retain it by law or for legitimate business purposes.
In addition, to protect your privacy, we may require you to prove your identity before granting access to, or agreeing to update, correct or delete your personal information.
Not all information about you can be changed. For example, we may have records about how much time you spent working in a training module. Although this information is linked to you, it may not be changed and, in certain instances, it may be subject to government or regulatory oversight. Similarly, learning data, assessment scores and certification status kept in Premier systems may not be changed by you, although you should contact us if you believe such data is not accurate.
To exercise your rights, please contact us at firstname.lastname@example.org. We will process any requests in accordance with applicable law and within a reasonable period of time. We may require that you establish your identity and provide a clear and precise description of your request. Please note that in some cases, especially if you wish us to delete or cease the processing of your personal data, we may no longer be able to continue to provide our Services to you.
Choice: Opt-out Options
We offer you certain choices about how we communicate with you and what information we collect from you. You can change how you want us to communicate with you at any time by changing your preferences on our preferences page or you may choose not to receive marketing email communications from us by clicking on the unsubscribe link in our marketing emails. You also may ask us not to send you other marketing communications by contacting us. Please clearly state your request.
We also provide options that allow you to control how we collect and use your personal information. For example, you may contact us if you do not wish to receive targeted promotional offers or targeted advertising from us. If you opt-out of targeted online advertising, you may still receive advertisements but they may not be tailored to your interests. You may still receive advertisements based on the content of the web page you are visiting.
You may be able to adjust the settings of your device to control whether your device communicates location information to us, or you may disable browser cookies. Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals. We may offer additional controls on our use of your location information.
However, if you choose not to provide certain details, some of your experiences with us may be affected.
If you would like to know what personal information we hold about you, you may submit a request to us and we will evaluate your request to determine what we are allowed, or required, to provide based on applicable law. Please note that some requests may be subject to a reasonable fee, to the extent permitted by applicable law.
Note that opt-out may not be permitted for communications related to enforcement of our legal rights, such as collections, or if opt out is not allowed under the policy of your educational institution, employer or other organizations through which you registered for our Services.
To the extent permitted by applicable law, we may retain your information for as long as your account is active, for at least twenty-four (24) months thereafter, or as long as is reasonably necessary to provide you with our Services or as needed for other lawful purposes. We may retain cached or archived copies of your information. We may be required to retain some of your data for a longer period of time because of various laws and regulations or because of contractual obligations. We also will retain your information as long as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Please note that in order to fulfil contractual obligations with the Education and Skills Funding Agency (ESFA), we will retain all externally funded learner information for 7 years beyond the completion or drop date of each learner’s program and in order to meet ESF match-funding requirements we will retain funded learner documentation and information until at least 31 December 2030 (subject to being extended).
We recognize the importance of protecting the privacy and safety of children. Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use the Services and do not send any information about yourself to us. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us as set forth below.
If you agree to the placement of cookies, we may use any of the following types of cookies and similar technologies:
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to data stored on your computer or any information about you. You can choose to accept or decline cookies. Please note, however, that in doing so you may not be able use our Services fully or as intended or, in certain circumstances, at all.
Most internet browsers accept cookies by default. You can block cookies by activating the setting on your browser that allows you to reject all or some cookies. The help and support area on your internet browser should have instructions on how to block or delete cookies. Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you to when a cookie is placed on your computer, tablet or mobile device. Although you are not required to accept cookies, if you block or reject them, you may not have access to all of the features available through our Services, such as tests, trainings or other activities. For more information, visit the help page for your web browser or see http://www.allaboutcookies.org or visit www.youronlinechoices.com which has further information about behavioural advertising and online privacy.
We may use third party analytics such as Google Analytics or similar analytics services. To the extent we use Google Analytics information, we use that information in conjunction with European Union User Consent Policy. For information on how Google processes and collects your information regarding Google Analytics and how you can opt-out, please see https://tools.google.com/dlpage/gaoptout.
This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy. Facebook Pixel also allows Facebook and its partners to show you advertisements on and outside Facebook. Please click here if you would like to revoke your permission.
When you use your mobile device to interact with us or our Services, we may receive information about your mobile device, including a unique identifier for your device. We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones, and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.
Our Sites or Services may contain links or other connections to other third-party websites, platforms, products, services or applications that are independent of our Services. The information collection practices and privacy policies of these third parties may differ from ours. Premier provides links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement or adoption by Premier of any site or any information contained therein.
Class Action Waiver
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Employees and Contractors; Job Applicants
Job Applicants: In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background or résumé and other information, including your ethnicity where required or permitted by law. We may share this information with our parent corporations and their affiliates for the purpose of employment consideration. We may keep the information for future consideration unless you direct us not to do so.